How do I install the sync.blue® App for Microsoft Teams?

Features

The sync.blue® App for Microsoft Teams enables easy access to central company contacts with a single click.

Technical Overview

1. Contacts from various sources (such as Microsoft 365 Exchange Online Global Address List) are first synchronized into the target "sync.blue® Address Book".
2. In the sync.blue® Address Book, the Microsoft 365 Tenant ID is linked once with the sync.blue® Address Book.
3. The administrator makes the app "sync.blue® for Microsoft 365" available once for certain or all Microsoft 365 users.
4. The Teams user opens the sync.blue® App for Teams and sees all contacts that were previously synchronized with the sync.blue® Address Book.

Screenshots

Contact view

As a Teams Administrator: Deploying the App for Your Organization

As a Teams administrator, proceed as follows:

1. Open the Teams app management
2. Click on Actions -> Upload a custom app
3. Upload the desired app version (see below).
4. Assign the app to the desired Teams users.
5. Optional: Approve the app as an administrator in the "Permissions" tab so that Teams users do not have to authenticate separately when opening the app.
6. Enter your Tenant ID in the settings of the sync.blue® Address Book to enable the integration

Versions

As a Teams User: Installing the sync.blue® App

1. In Teams, open: Apps -> Built for your organization -> sync.blue® -> Add
2. Open the installed app via the left navigation bar.

Known Limitations

• Sometimes Microsoft makes the app available to Teams users in the "Provided by your organization" view only after several hours.
• Sometimes the sync.blue® App for Teams does not appear in the "new Teams" but does appear in the "old Teams". Here, waiting a few hours or contacting Microsoft support seems to be the only help.