How do I distribute CardDAV credentials to Apple iPhones using Jamf?

Employee contacts, which for example are already maintained in the Microsoft Global Address List (GAL), can be automatically provided by sync.blue® as a CardDAV address book for Apple iPhones or macOS devices.

Instead of manually entering the CardDAV credentials generated by sync.blue® on each individual device, they can be distributed fully automatically and in any quantity. This eliminates individual setup, and all devices receive the required contact information without user interaction.

The contacts are then available system-wide on the iPhones. This enables, among other things, automatic caller identification, as locally synchronized contacts are used for name resolution. Employees can also directly access all colleague contacts while on the go, since these are already stored in the iOS or macOS address book.

Setup

It is assumed that the Mobile Device Management system "Jamf" has already been basically set up and distributes other configurations to devices. There are two options: automatic (the configuration is created by sync.blue®) or manual.

Automatic

For automatic creation of the configuration, select "Jamf" as the sync target:

1. Log in to your Jamf cloud tenant.
2. Create a dedicated Jamf user account (see Jamf documentation).
3. Assign this user permissions to create, read, and update Mobile Device Configuration Profiles.
4. Enter the Jamf server URL and the credentials.
5. The assignment of the configuration profiles will then take place (see below).

Manual

For manual setup, the configuration data is created manually in Jamf. For this, select "sync.blue® MOBILE Storage" as the sync target.

1. Log in to your Jamf cloud tenant.
2. Create a new configuration profile for contacts (Devices → Configuration Profiles → New Profile → Contacts).
3. Enter the following parameters for distribution to the devices (replace XMSA4FD7UXXXXX with your own sync.blue® MOBILE Storage API key):
4. The assignment of the configuration profiles will then take place (see below).

Assignment

1. Then assign the configuration profile to the desired devices or device groups so that it is automatically distributed to all defined devices.

2. These settings should be adopted by the devices within a few minutes. Check whether the contacts are displayed on the iPhones, for example under Phone - Contacts - Lists - Description of the CardDAV account: