How do I set up caller name resolution from external data sources in anynode?

Prerequisites

To enable caller name resolution via anynode, you need a created sync.blue® ADDRESS BOOK with token access enabled. The token can be found in the settings of your sync.blue Address Book.

Step 1: Configure Route Supervision in anynode

Using the token and the sync.blue® ADDRESS BOOK, we have already met all the prerequisites for the setup in anynode. For the configuration, we go through the individual steps of the “Route Supervision” wizard:

1. In the anynode Dashboard, enable Configuration Mode and navigate via the left navigation menu to Route Supervision. 
   Auxiliary Objects -> Route Supervisions -> Add Route Supervision: Add a new Route Supervision.

2.  Type: Select REST client.

3. Interface: For the URL of the REST servers, use https://addressbook.sync.blue/contact/remote/lookup/?uid=<sync.blue® ADDRESSBOOK UID>&token=<sync.blue® ADDRESSBOOK TOKEN>&anynode=true
   You can also find the UID in the address book settings, as well as the token. The article Where do I find the token for the sync.blue® ADDRESS BOOK? shows you exactly where.

4. Next, select Do not use authentication data for the REST server.

5. Request Settings: Set the behavior for unexpected or missing server responses to Accept this route.

6. SIP headers: No settings are needed here.

7. Call statuses: Enable the checkbox Start on Call and keep the HTTP method set to POST. 

8. Object rewriting: Click the locks on the menu items and use the setting Accept this route.

9. Test: For testing, you can use a phone number that is in your sync.blue® ADDRESS BOOK. The sections Automatic test and Name do not require any special settings.

10. If you encounter a TLS error, complete the creation of the Route Supervision anyway and use the following workaround with the Network Security Profile.

11. TLS/DTLS protocol settings: anynode may have problems verifying our certificate. Here, enable the checkbox do not validate the certificate the TLS Server presents. The connection between the telephone system and the sync.blue® ADDRESS BOOK remains encrypted.

Step 2: Activation in the Routing Domains

1. Navigate in the left main navigation to Configuration -> Routing Domains: Navigate to this point in the left main navigation and select the desired domain. In the main window, under the Routes tab, click the appropriate connection and press Edit.

2. Filters: Enable the checkbox Use route supervision.

3. Supervision: Select your previously created Route supervision.

4. Establishment: No changes necessary.

5. Name: Name the route.

6. Commit: Save and activate all changes using the Commit Button in the upper right of the anynode Dashboard.