| Options | Description | Application area | Click-to-Call | Caller recognition | Pros/Cons |
| M365 Exchange Online | Synchronization of personal contacts from Exchange Online into every Exchange address book | Small teams/few users | ✅ | ✅ | Ideal for small teams, but contact duplication required |
| sync.blue® Teams app | Central view of all contacts directly in Teams without duplicating them | Companies with many contacts working in Teams | ✅ | – | Simple search and sort function, high performance, no name resolution |
| SBC + sync.blue® LDAP Server | Session Border Controller combined with an LDAP server for name resolution for incoming calls | Companies with external calls and SBCs | – | ✅ | Easy integration, compatible with many SBC models, no direct access to contacts in Teams |
| Combination | sync.blue® Teams app for contact synchronization, extended by SBC + sync.blue® LDAP server for name resolution | Companies that need comprehensive contact management | ✅ | ✅ | Efficient, simple call processing, more complex to implement |
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