Why have I received a payment reminder?

Ing. Oliver Baltz

There can be several reasons for this:

Probable reason	Resolution
The payment has overlapped with the sending of the reminder	Please ignore the reminder.
Invoice was paid by bank transfer and possibly incorrectly allocated	Please enter your desired payment method (e.g. Paypal, credit card or direct debit) via the menu item "Billing" to avoid incorrect allocations. In case of manual bank transfer: please only use the reason for payment as stated on the invoice (instead of customer number or reason for invoice).
The deposited credit card has expired	Please deposit current and valid new data so that the open amount will be cleared automatically.