Apps and devices
- How do I set up automated digital business cards for all employees?
- How do I set up caller name resolution from external data sources in anynode?
- What does the iPhone error message "CardDAV Account Verification Failed" mean?
- How can I, as an Exchange administrator, set when deleted contacts are permanently removed from the trash?
- Do the synchronized contacts remain in the Android phonebook after restarting the device?
- What happens if a user enters the wrong CardDAV password multiple times?
Account
- What does the error message "Social account missing" mean?
- How do I grant another sync.blue® user permissions in my account?
- How can I access a shared account in sync.blue®?
- How can several people access the same sync.blue® account?
- What does the error message 'The social account is already connected to a different account' mean?
- How can I test sync.blue® with real data without restrictions?
Synchronization
- What happens if I synchronize more than 1,000 contacts?
- What is a source contact?
- Which apps is sync.blue® compatible with?
- Why wasn't a specific contact synced?
- At what intervals are contacts synced?
- Can I also synchronize calendars and appointments using sync.blue®?
Security & data privacy
- Responsible Disclosure
- Which standards is sync.blue® certified to?
- How secure is the authentication of sync.blue® with external applications?
- What is the data flow when synchronizing between the Microsoft 365 GAL and Exchange Online?
- How does the sync.blue® Access Server work?
- How do the technical mechanisms for security and data privacy work exactly?
Accounting
- How do the TEAM, BUSINESS and ENTERPRISE plans differ?
- How is the price calculated?
- How does sync.blue® license management work?
- How can I see how many sync.blue® licenses are currently in use?
- Where can I find information about my current PRO plan if I am an existing customer?
- I would like to upgrade my plan, how does this work?
Partners
- How can I, as a manufacturer of sync.blue®, benefit?
- Do I get multiple accesses as a partner?
- How can sync.blue® support me as a partner?
- How can I manage my listing in the sync.blue® partner directory?
- When and where will the next partner training take place?
- How do I find a sync.blue® partner?
Discontinued products
- Important Information regarding the Future of phonebrige®
- Is the STARFACE Modul-Manufaktur or o-33 license server still accessible?
- How can I purchase licenses for STARFACE modules from the former Module Manufaktur?
- How can I file a complaint for an order of the phonebridge® CLIENT for Placetel?
- Why is the phonebridge® CLIENT not responding to incoming calls?
- Can I continue to use a STARFACE module indefinitely despite having terminated the module update contract?
Contact
- How do I get competent help?
- How can I get a demo of sync.blue®?
- What is included in sync.blue® ONBOARDING?
- What information is needed to solve a technical problem?
- How can I arrange a callback?
- How can I reach you by phone?