Synchronization
- Which apps is sync.blue® compatible with?
- Why wasn't a specific contact synced?
- At what intervals are contacts synced?
- Can I also synchronize calendars and appointments using sync.blue®?
- Can I also synchronize contacts from self-hosted Exchange servers?
- Can I also synchronize local Outlook contacts?
Security & data privacy
- How do the technical mechanisms for security and data privacy work exactly?
- How can I unsubscribe from all newsletters or disable all email notifications?
- How can I also synchronize internal apps (behind a firewall) with sync.blue®?
- "Where can I download a Data Processing Agreement (DPA)?
- Which sync.blue® IPs can I enable in my firewall?
- How secure is synchronizing my contacts with sync.blue®?
Accounting
- How is the price calculated?
- Why is my connection no longer synchronizing automatically?
- How do I obtain a formal quotation?
- "Why did I receive an invoice even though no connections were set up anymore?
- How can I license a new "DATEV Connector for STARFACE" user?
- Do I receive a credit if I delete a connection and thus synchronize fewer contacts?
Partners
- How can I, as a manufacturer of sync.blue®, benefit?
- Do I get multiple accesses as a partner?
- How can sync.blue® support me as a partner?
- How can I manage my listing in the sync.blue® partner directory?
- When and where will the next partner training take place?
- How do I find a sync.blue® partner?
Discontinued products
- How can I purchase licenses for STARFACE modules from the former Module Manufaktur?
- How can I file a complaint for an order of the phonebridge® CLIENT for Placetel?
- Why is the phonebridge® CLIENT not responding to incoming calls?
- Can I continue to use a STARFACE module indefinitely despite having terminated the module update contract?
- Where can I download module licenses from Module Manufacturing?
- Why was a Module Factory module update contract charged, even though the STARFACE update contract has already been terminated?